Policies at Mondoo

Please read prior to booking…

Thank you for choosing our salon! Here are our simple terms and policies to ensure the best experience for everyone:

Appointment Confirmation:

    • To confirm your appointment, kindly provide your bank card details.
    • This helps us ensure smooth scheduling and timely service.

    Punctuality Matters:

      • Please arrive on time for your appointment.
      • In case of delay, we may need to shorten your service to accommodate other clients.

      Please be considerate of our small business…

      Reminder Alerts:

      • We’ll send you a friendly reminder 48 hours before your appointment.
      • This helps you plan and ensures you don’t miss your visit.

      Cancellation Policy:

      • We kindly request a minimum of 48 hours notice for any cancellations so as soon as you receive your reminder, If you’re unable to attend, please let us know in advance.

      No Show Policy:

      • If you fail to show up for your appointment, you’ll be charged 50% of the service cost.
      • Multiple no-shows will result in being unable to book future appointments.

        We appreciate your understanding and cooperation with our policies. If you have any questions, feel free to reach out to us. We look forward to pampering you at our salon!